Refund policy

Return Policy

Effective Date: 09/21/2024

At Inspire Harmony Limited Co, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we are here to help. Please review our return policy below for information on how to return items purchased from our website inspireharmony.world.

1. Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

- The item must have been purchased directly from our website.
- The item must be unused, in its original packaging, and in the same condition that you received it.
- The return must be initiated within 30 days of the delivery date.

2. Non-Returnable Items

Certain items are not eligible for return, including:

- Customized or personalized products
-Personal care items
- Items purchased on clearance or marked as final sale
- Downloadable software or digital products

3. Return Process

3.1. Initiating a Return

To initiate a return, please contact our customer service team at hello@inspireharmony.world with your order number and the reason for the return. Our team will provide you with instructions on how to return your item.

 3.2. Packaging and Shipping

For returns, the customer is responsible for all return shipping costs. Please securely package the item you wish to return, including all original packaging, accessories, and documentation. Ship the package to the following address:

Inspire Harmony  
1445 Woodmont Ln NW, 2772
Atlanta, GA 30318

We recommend using a trackable shipping method to ensure your return is received.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund. If your return is approved, a refund will be processed to your original method of payment. Please note:

- Refunds may take 10-14 business days to appear on your account, depending on your payment provider.
- Shipping and handling fees are non-refundable.

5. Exchanges
We do not accept exchanges at this time.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving the product. We will provide instructions on how to return the item and will offer a replacement or a full refund, including shipping costs.

7. International Returns

For international returns, the customer is responsible for all return shipping costs, including duties, taxes, and fees. Please contact our customer service team for further instructions on international returns.

8. Contact Us

If you have any questions or need assistance with your return, please contact us at:

Inspire Harmony Limited Co
1445 Woodmont Ln NW, 2772
hello@inspireharmony.world 

By making a purchase from our Site, you acknowledge that you have read and understand this Return Policy and agree to its terms.